We are seeking a highly skilled System Support Specialist to join our team on a part-time basis, contributing to the development and optimization of the BMC Consolidator setup. This specialist will work in the collaboration with three internal teams to ensure the solution meets all functional requirements and leverages existing automation developed by one of the contributing teams. The ideal candidate will also be responsible for transferring essential knowledge to internal staff, ensuring long- term maintainability and continuity.
Details:
System Support Specialist (BMC Consolidator)
Location: Remote (within EU time zone)
Engagement: Part-time (30/50%)
Duration: 6 months
Start Date: ASAP
English: Fluent
Key Responsibilities:
- Develop and configure the optimal BMC Consolidator setup to meet the combined requirements of three internal teams.
- Reuse and adapt existing automation previously developed for NDSS.
- Design and implement advanced queries to support consolidator functionality.
- Collaborate closely with internal stakeholders to align on objectives and technical needs.
- Transfer critical knowledge and documentation to internal team members to ensure ongoing support and understanding.
- Participate in ongoing consolidator development activities as needed throughout the engagement.
Required Qualifications:
- Expert knowledge of the BMC Data Model
- Strong understanding of consolidator functions and capabilities
- Proven experience in advanced query design
- Demonstrated ability to reuse and adapt automation components
- Excellent communication skills, with the ability to clearly transfer technical knowledge to internal staff
- Ability to work independently while collaborating with multiple teams
Preferred Qualifications:
- Experience in TPL development
- Previous involvement in BMC consolidator projects
- Familiarity with automation frameworks and best practices in system support
Additional Requirements:
- Must be available to work within EU business hours
- Immediate availability preferred